Here you will find out what happens if payments are deducted despite the pause period.
If amounts are deducted from your account during your pause period, please send us the written confirmation of the pause period from the studio. As long as we do not have this, we cannot process your request!
Please note that often during a pause period the contributions are suspended, but flat fees usually still have to be paid.
Please use our digital assistant at the bottom right of this website, to send us a copy of the pause confirmation.