Cancellations and contract inquiries

Debits outside the contract period

• Clarification of Charges Before Contract Start
• Why are there debits even though my contract has ended, not yet started, or does not exist?
• Understanding Cancellation Periods and Final Charges
• Why am I still being charged after my cancellation?

Contract termination

• I want to cancel the contract
• I have not yet received a cancellation confirmation
• Step-by-Step Guide to Contract Termination
• How can I cancel my contract?

pause periods

• I want to make a change to my contract.
• I have agreed on a pause period, but amounts are still being charged.
• I want to request a period of inactivity. How can I have my contract suspended/paused?
• Can I pause my contract?