In this article, we explain why there can be different amounts in the reminders.
If a payment is not received by us on time and within the payment deadline, you will receive a reminder from us.
As soon as you receive a reminder from us, reminder fees will be charged in addition to your outstanding amount.
If you do not make this payment within the specified deadline, there may be a further reminder. This can cause your total amount to increase again due to reminder fees.
It can happen that you receive a reminder from us and, at the same time, a second direct debit return occurs. This also leads to a change in the outstanding amount.
Please ensure that your payments reach us on time or that we can make a direct debit from your account on time. This is the best way to prevent additional costs.