In this article, you will learn more about how payments are processed with us.
Payments you have transferred to us are usually automatically assigned to your claim.
Please always use the details provided by us for the transfer of your claim.
It is mandatory to provide the file reference number for this. Otherwise, the assignment of your payment must be done manually. This means for you that the booking will take longer than usual or possibly an assignment will not be possible. In this case, we would refund the amount to you.