In this article, you will find out who to contact if you have questions.
For questions regarding your contract (e.g., cancellation, pause period, tariff changes, data changes, bank changes, etc.), please contact your studio directly.
As the billing office for your studio, we unfortunately have no insight into your customer account or access to your contract data.
If you have questions about a claim or reminder from Finion Capital GmbH, you should find the answer in our Help Center or you can contact us via our digital assistant at the bottom right of this page.
If you have questions about a collection claim from Finion FairPay GmbH, please contact Finion FairPay GmbH directly.