Additional inquiries

current outstanding balances

• The amount of the debit was not correct
• Checking and Understanding the Current Account Balance
• How much is my current claim?

Additional costs

• Why do I have to pay return debit fees even though I transferred the contribution immediately after the return debit?
• What are the additional costs?

online payment portal

• I do not have access to the payment portal (customer portal) for my minor child
• How and When Can I Pay Through the Payment Portal (Customer Portal)?
• I cannot log in to the payment portal (customer portal).
• How do I use the payment portal (customer portal)?

Contact

• Privacy Notice
• How can I contact you?
• I need a contact person
• How can I grant power of attorney to another person?
• I still have a credit balance at the studio. What happens to it?
• I did not find an answer to my questions

See all 7 articles

Debt collection

• Who is Finion FairPay?
• Clarification of Debt Collection Claims
• Why am I receiving mail from the debt collection agency?

Miscellaneous

• My data (address, email, name, bank details/IBAN) has changed. What do I need to do?